Customer Service

Customer Service

Return Policy (10/22/2011)

We accept return and will issue FULL refund under following circumstances: 1. Item not as described 2. Item is wrong size 3. Item is defective   We accept return and DEDUCT Shipping cost...

Fees Upon Delivery (12/30/2012)

Shipping of all packages sent are prepaid by cosypajamas.com. If you are requested to pay any extra fee unpon delivery, it will be tax or additional shipping service fee.   Tax: We declare low...

Fabric & Washing Tips (01/08/2013)

The kigurumis we sell are mainly made of either fleece or polyester mesh. Polyester is lighter and cooler to wear and it is a little see through if it is white color. The rest colors are...

Wholesale Onesies (03/05/2015)

Cosypajamas kigurumi quality is probably the best on the market. We do not sell ugly kigurumis like those on ebay or other sites. Items are 100% well finished and as described. See examples:...